Guarantee Carpet Cleaning Co Inc

On this page you can find comprehensive information about Establishment, general contractor and laundry Guarantee Carpet Cleaning Co Inc at 4149, 19200 Orbit Drive in Gaithersburg, MD: opening hours, contacts, reviews and other information.

Contacts

Phone number:
+1 301-258-7300

Address:
4149, 19200 Orbit Drive, Gaithersburg, MD 20879
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Website:
guaranteesystemonline.com

Types:
Establishment   General contractor   Laundry  

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Working times

Monday 08:00am — 05:00pm
Tuesday 08:00am — 05:00pm
Wednesday 08:00am — 05:00pm
Thursday 08:00am — 05:00pm
Friday 08:00am — 05:00pm
Saturday 08:00am — 05:00pm
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Reviews about Guarantee Carpet Cleaning Co Inc

  • J Evans
    Nov, 24 2018
    ★ ★ ★ ☆ ☆
    The information on their website advertises that they do a 12 step cleaning process on your carpet. They don't. They promised me that it would be dry in less than 3 hours but it isn't. Their 12 step process says they will do a extra strong vacuum before cleaning, then a dry extraction and grooming after cleaning, to be immediately followed by a quick drying machine. None of that happened, they just did a regular steam clean and then the tech told me to stay off it until tomorrow. When I spoke with someone in the office he claimed the 12 step process is just for area rugs, but I was looking at their website and it says carpets and is advertised on the residential carpet cleaning page. I paid a lot extra for this company because they were going to do so much more and they didn't.

    Update: The manager called me and made good. I still think the advertising is off and people should know what they are getting, but my carpet is clean and they definitely cared about how I felt.
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